Offering Support for Tenants

Tenants

Tenant Services

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Application Process
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Tenant Journey
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Contents Insurance
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Report a Repair
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Emergencies
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Moving On
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Our Reviews

At Chapmans, we take pride in providing outstanding client service to Landlords and Tenants alike. But don’t just take our word for it.

Kuriis
Tenant

Having Chapmans as an agency has been an incredibly satisfying experience. The Chapmans Team has been lovely, solving all of our problems as fast as she could and being accommodating in the whole process. I am impressed with the speed and the communication between the agency-tenants-landlady (probably largely due to the effort that the team put in) and I really can’t help but to recommend them. It’s rare to find agents with such a level of care and professionalism, and I am very grateful for it!

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Richard Gargaro
Tenant

Having dealt with Chapmans on numerous occasions now, I can honestly say that they are one of the most professional companies I have dealt with in many years and have never failed in any aspect. What they say gets done and gets done well. Honesty and integrity all the way through. I would thoroughly recommend them.

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Jana
Tenant

I’ve been renting a property through Chapmans for about 1.5 years now and the team have been amazing from the start. They’ve always been friendly, reliable, and respectful and have been extremely responsive whenever I’ve had a question or something needed repaired in the flat. Unlike other letting agents I’ve been with in the past, Chapmans works hard to balance the interest of the landlord and the tenant’s best interest which shows in all my interactions with them.

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Alan Conroy
Tenant

Myself and 2 flatmates rented a flat in Edinburgh with Chapmans for 2 years and were very impressed with their service. No issues with inspections/repairs and our full deposit was returned at the end of the tenancy with no trouble. Would recommend!

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Karina A. Salek
Tenant

Great agency, lovely people always happy to help. Special thanks to the whole team for looking after the property I am renting, who helped me a lot. Definitely recommend this agency to everyone.

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Karthik Rajamani
Tenant

We had quite a pleasant experience working with Chapmans. While we were looking for a new property to move in, they were quite prompt in responses. Before move-in, they explained all processes & shared all required details. After move-in, they were quite prompt with any maintenance requests too. We had pleasant interactions with the team. We would recommend renting one of their well-maintained properties. They have a wonderful team of people!!

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Rishab Soni
Tenant

The experience we have had so far with Chapmans is great. The team is very prompt in taking care of any issues reported, they take time to understand and are very helpful. If given an option, I would always like to rent from them.

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Phil McArdle
Tenant

Without a doubt one of the best experiences I’ve ever had with a letting agent. Chapmans have been helpful, professional, and friendly throughout the entire process of both letting and even leaving the flat. I’ve had nothing but positive experiences with every member of staff.

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Steven Genelli
Tenant

Totally professional company. They made my flat rental a pleasant experience, Eve and Luke have been pleasant and informative at all times, definitely would recommend them to anyone. Thank you, Steve.

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Find us
26 Roseburn Terrace
Edinburgh
EH12 6AW

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