Raine Selkirk

Property Manager

 

Raine’s background in the Letting sector is varied and comprehensive.  Raine has worked for both a large well-known letting agency and a smaller agency set-up across Edinburgh, holding Property Letting roles since 2014. Her communication, management, compliance and negotiating skills are fine-tuned and, she is a lover of processes – something that we are all about here at Chapmans, in order for us to continuously offer the highest standards of client care and support in such a legislation-heavy industry! 

Prior to becoming a Property Manager, Raine was an HMO Inspector with the City of Edinburgh Council. Working as part of a team, she provided a high quality, customer-focused service to customers, stakeholders and partners in Edinburgh’s private rented sector providing advice, information and guidance to customers and partners on legislation, regulation and good practice.

Her leap into Property Management was a natural one and she has gained an impressive knowledge of this complex sector along with her ARLA certification. At one point in her career for a larger agency, she was managing a team in charge of over 275 HMO rental properties! She was also responsible for maintenance, inventories, check-ins, checkouts, property inspections and upgrading properties, similar to her role with us.

Her experience and journey in the Lettings sector has led Raine to Chapmans where her ideal job role was within a close-knit, family-run business, where the key priorities and values of great teamwork, putting the clients at the heart and delivering high levels of customer service matched her own.

Areas of Expertise:

  • Managing the tenant relationship with the aim of marrying the client’s interests and needs with the tenant’s profile and needs
  • Coordinating repairs and maintenance
  • Check out inventories and deposit negotiations ensuring a seamless turnaround between tenancies along with inspections
  • Inspections

Raine is friendly, resourceful and hardworking. Coupled with her excellent communication skills and previous lettings experience, she is a fantastic asset to our team.

On a personal note…

Favourite Holiday: India
Favourite Place in Edinburgh: Meadows when the cherry blossom is out in the spring!
Favourite Film/Boxset: 2011 – The Bridge
Favourite Food: Indian – especially after my holiday there!
Favourite things to do in my spare time: Hillwalking and gardening