Chloe Mackenna-Ramsay

Office Administrator

Personal Contact Details

0131 447 4453


Chloe joined us with over 6 years of customer facing experience in a demanding, busy environment within a high-profile, upmarket brand – so she comes well prepared for life at Chapmans.

Chloe supports the team with all general administration tasks, helps oversee our rock-solid processes and procedures and manages our rigorous credit and referencing checks. She helps to keep things ticking over smoothly and efficiently to help us provide the excellent client and Tenant service we champion in everything we do at Chapmans.

Chloe is also a friendly, helpful point of contact for telephone enquiries, helps to create our property marketing videos and deals with utility suppliers.

Chloe helps with all office administration & support including:

  • Compliance
  • Utility management and switches
  • Vetting Tenants
  • Reference checking
  • Key & office administration
  • Marketing videos
  • Champion & team trainer for our 24/7 property viewings software

Chloe is incredibly organised, determined and works well under pressure – which suits our high-pressure environment very well. Friendly, positive and professional with an excellent track record in offering high levels of customer service.

On a personal note…

Favourite place in Edinburgh – The Meadows during Spring

Favourite holiday – Chicago

Favourite food – Anything involving pasta!!

Favourite thing to do in my spare time – Spending time with friends and family is when I’m at my happiest